Privacy Policy

1. Information we collect

Depending on the features you use, we may collect information you provide directly, including your account and profile information, username, profile photo, content you post or stream, comments, messages, reports, support requests and information related to virtual gifts or other in-app activity.

We may also collect technical and usage information such as device type, operating system, app version, IP address, device identifiers, language, crash or diagnostic data, login activity, live-room activity and interactions with app features.

2. Camera, microphone, photos and videos

PM Live Global may request access to your camera and microphone when you choose to create or participate in live audio/video features. The app may also request access to photos or videos when you choose to select, upload or share media, such as a profile photo or user-generated content.

These permissions are used only to provide the feature you request. You can manage app permissions through your device settings.

3. How we use information

We use information to operate and improve PM Live Global, create and manage accounts, provide live-streaming and social features, display user-generated content, deliver notifications, process virtual-gift or account activity, prevent abuse and fraud, enforce our rules, maintain security, provide support, diagnose technical issues and comply with applicable law.

4. Live streams and public content

PM Live Global is a social live-streaming service. Information you choose to make public — such as your username, profile photo, live-stream content, comments and other public interactions — may be visible to other users. Please avoid sharing information you do not want others to see.

5. Service providers

We may use trusted service providers to support functions such as hosting, databases, authentication, live audio/video delivery, content delivery, analytics, crash reporting, push notifications, security and payment processing. These providers may process information only as necessary to provide their services to PM Live Global and subject to their applicable terms and privacy obligations.

6. Sharing of information

We do not sell your personal information. We may share information with service providers that help us operate the service, when you direct us to share it, when information is public through your use of the app, to protect users and the service, or when required by law or a valid legal process.

7. Data retention

We retain information for as long as reasonably necessary to provide the service, maintain security, resolve disputes, enforce agreements and meet legal obligations. Retention periods may vary depending on the type of information and the purpose for which it is processed.

8. Security

We use reasonable administrative, technical and organizational measures designed to protect information. No internet or electronic-storage system can be guaranteed to be completely secure, so users should also protect their account credentials and devices.

9. Your choices and rights

You may update certain profile information in the app and manage device permissions through your device settings. Depending on applicable law, you may also have rights to request access, correction or deletion of personal information, or to object to or restrict certain processing.

For account or privacy requests, please use the official support/contact options available in the PM Live Global app or on the PM Live Global website.

10. Children

PM Live Global is not intended for children who are below the minimum age required to use the service under applicable law. If we learn that personal information was collected from a child in violation of applicable requirements, we will take reasonable steps to address it.

11. International processing

Your information may be processed or stored in countries other than the country where you live, including where our service providers operate. Where required, we take appropriate steps to protect information transferred across borders.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and revise the effective date above.

13. Contact

For privacy questions or requests, please use the official support/contact options provided in the PM Live Global app or visit pmliveglobal.com.